FAQs

How does your order and shipping schedule work?

Placement of orders can be made through the website.

All orders within Brunei Darussalam will be dispatched within 48 hours (unless mentioned otherwise).

     

    What is a standard shipping rate?

    Our standard shipping rate is calculated at a flat rate of BND5.

    All orders above BND150 will include free shipping.

    Shipping rates only applies to local (within Brunei Darussalam) deliveries.

    Please contact us for international deliveries. 
     

    What payments do you accept?

    We currently accept two different modes of payments:

    • Bank Transfer via BIBD Mobile app (BIBD Account 00-001-01-0069844)
    • Pocket App (https://pocket.com.bn). This is the current alternative for customers who do not have a BIBD bank account

    We are working on bringing additional methods of payments for your convenience. 

       

    Can I store my details on the website for a faster check out?

    Yes. Please register an account on our website so we are able to store your details for the next time you make a purchase with us.